Concentrix
Compass - Non-Voice
1-15 Yrs
3.2 - 5.3 LPA
Bengaluru
Full Time office
International Non Voice Process
Executive / Sr Executive
Post Graduate, Any Graduate
English
Five-day working with Two days rotational off
· Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
· -Display Ownership and accountability
· -Quickly build trust and confidence with customer
· -Own and resolve customer issues efficiently, effectively and empathetically
· -Excellent comprehension and articulation skills
· -Excellent communication skills written
· -knowledge about Computer OS
· -Knowledge on basic trouble shooting
· -Knowledge on Software Install/ Uninstall
· -Knowledge on computer basic hardware like RAM, CPU, MONITOR etc..,
Our client is a global giant leading in digital customer experience.
Our client helps the world's best brands deliver exceptional customer experience (CX). Online, over the phone, in the cloud, and beyond—wherever customers are.
Their global staff have devoted their careers to ensuring every customer relationship is exceptional. So naturally, we're committed to making it the best place to grow a career, too. Give us a call to know about the various openings.
Five-day working with Two days rotational off
· Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
· -Display Ownership and accountability
· -Quickly build trust and confidence with customer
· -Own and resolve customer issues efficiently, effectively and empathetically
· -Excellent comprehension and articulation skills
· -Excellent communication skills written
· -knowledge about Computer OS
· -Knowledge on basic trouble shooting
· -Knowledge on Software Install/ Uninstall
· -Knowledge on computer basic hardware like RAM, CPU, MONITOR etc..,
Our client is a global giant leading in digital customer experience.
Our client helps the world's best brands deliver exceptional customer experience (CX). Online, over the phone, in the cloud, and beyond—wherever customers are.
Their global staff have devoted their careers to ensuring every customer relationship is exceptional. So naturally, we're committed to making it the best place to grow a career, too. Give us a call to know about the various openings.
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