The icon of the building Amazon India

Amazon Customer Support (Direct)

A icon of a office bag 0-9 Yrs

A icon of hand holding bag of dollars 3.2 - 4.2 LPA

Bengaluru

Job Shift Full Time office

Human head figure with gear inside representing skill International Semi Voice

The Gear icon Executive / Sr Executive

Job Education Logo 12th

Job Required Language Logo English

Job Description

  • You will be supporting customers of the Top Ecommerce Platform in the Indian region
  • You will be answering queries regarding Order related Queries.  
  • You will be handling inbound customer queries about the customers Order related. 
  • This is a Day shift
  • Six-day working with One Day rotational off 

Skill Required
    • Good communication skills in English+Hindi/Kannada
    • Ability to handle irate customers 
    • Solve Customer queries 
    • A team player
    • Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
    • Display Ownership and accountability
    • Quickly build trust and confidence with customer
    • Own and resolve customer issues efficiently, effectively and empathetically
    • Excellent comprehension and articulation skills
About Company

Amazon is an American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It has been referred to as "one of the most influential economic and cultural forces in the world",[9] and is one of the world's most valuable brands.[10] It is one of the Big Five American information technology companies, alongside Alphabet, Apple, Meta, and Microsoft

The icon of the building Amazon India

Amazon Customer Support (Direct)

A icon of a office bag 0-9 Yrs

A icon of hand holding bag of dollars 3.2 - 4.2 LPA

Bengaluru

Job Shift Full Time office

Human head figure with gear inside representing skill International Semi Voice

The Gear icon Executive / Sr Executive

Job Education Logo 12th

Job Required Language Logo English

Job Description

  • You will be supporting customers of the Top Ecommerce Platform in the Indian region
  • You will be answering queries regarding Order related Queries.  
  • You will be handling inbound customer queries about the customers Order related. 
  • This is a Day shift
  • Six-day working with One Day rotational off 

Skill Required
    • Good communication skills in English+Hindi/Kannada
    • Ability to handle irate customers 
    • Solve Customer queries 
    • A team player
    • Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
    • Display Ownership and accountability
    • Quickly build trust and confidence with customer
    • Own and resolve customer issues efficiently, effectively and empathetically
    • Excellent comprehension and articulation skills
About Company

Amazon is an American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It has been referred to as "one of the most influential economic and cultural forces in the world",[9] and is one of the world's most valuable brands.[10] It is one of the Big Five American information technology companies, alongside Alphabet, Apple, Meta, and Microsoft